Horizon Children's Hospital
Streamlining pediatric ER triage with 92% accuracy
End-to-end design of a digital triage tool for a Canadian children’s hospital, aimed at reducing nurse burden and improving the ER experience for families.

Hi! I’m Michelle.
With experience across B2C, B2B, and SaaS projects and a visual media background, I design digital products that feel human, intuitive, and simple, even when the problems aren’t.
Streamlining pediatric ER triage with 92% accuracy
End-to-end design of a digital triage tool for a Canadian children’s hospital, aimed at reducing nurse burden and improving the ER experience for families.
Redesigning a seniors' health app for clarity and engagement
Transformed a basic MVP into a full-featured wellness platform, creating a more intuitive, accessible experience tailored to older users.
Coming soon: Improving impact through storytelling
Redesigned a donation-based charity website to strengthen narrative, leading to a 31% rise in unique visitors and over $70,000 raised in the next campaign cycle.